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The global technology market includes telecom services, tech outsourcing and hardware maintenance, tech consulting and systems integration services, software, communications equipment, and computer equipment.

Statista

More Tech Services Stats

Account Churn Rate (ACR) = customers at beginning of month – customers at the end of month / customers at beginning of month

The boom in the industry is creating more jobs for techies. Data reveals there were 627,000 unfilled positions in tech in April 2017

General Dynamics is a market leader in the aerospace and defense industry. In 2018, a total of 105,600 people were working at General Dynamics.

51% of large (revenue >$2.5million) SaaS companies use field sales as their primary method of distribution

If the numerator of your quick ratio is growing that means your revenue is growing. It’s important to keep increasing revenue to counter any MRR (Monthly Recurring Revenue) that is lost to churn

If a software company grows at 20% annually, it has a 92% chance of ceasing to exist within a few years

Unlike many other industries, if a software company grows at only 20%, it has a 92% chance of ceasing to exist within a few years

How To Make Pricing A Constant Process In Your Organization

The best SAAS businesses have a LTV to CAC ratio that is higher than 3, sometimes as high as 7 or 8

Software and online services are in a period of dizzying growth

More Growth Strategy Stats

The average company booking professional services revenue on new deals is equivalent to 16% of the first year subscription value. Professional services margins are approximately 22%

55% of SaaS companies rate Customer Retention as the key metric to measure

Sony’s PlayStation brand had accumulated approximately 38.57 million fans on the social network

Non-renewal rates are higher than gross dollar churn rates and higher for shorter duration contracts. Source: ForEntrepreneurs

Growth rate accelerates in the expansion stage ($2.5M – $10M ARR)

47% of millennials want to work at diverse companies, according to a recent study.

How Often Should The Pricing Committee Be Meeting And Making Changes?

The median average contract length is 1.3 years and the average billing term is seven months in advance in 2016. Comparable to 2015, with average contract length shortening from 1.5 to 1.3 years and average billing period increasing by one month from 2015 to 7 months

Google only has a 30 percent female workforce

The median SaaS business loses about 10% of its revenue to churn each year and that works out to about 0.83% revenue churn a month