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In 2017, Global Web Index surveyed more than 72,000 internet users to determine who the world’s most avid online shoppers are. The survey results showed that the highest percentage of digital shoppers who made a purchase in the previous month come from China (83%) and South Korea (83%).

The percentage of UK’s online shoppers was slightly lower at 82%, while US online shopping population ranked outside the top 5, with 77% of digital buyers making an online purchase during the previous month.

GlobalWebIndex

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The median TTM revenue growth rate + adj. EBITDA margin for publicly traded SaaS companies was ~37%, implying that just under one half met or exceed “The Rule of 40%”

As companies scale their growth engines, a slightly-above-average churn rate becomes harder and harder to offset with net new revenue growth, especially when the goal is to outpace it by 4x

At a 35% CAGR, it takes 10 years for a SaaS company to grow from $5M to $100M in ARR

Less than 20% of new revenue came from existing customers in the form of up-sell and expansion sales

Non-renewal rates are higher than gross dollar churn rates and higher for shorter duration contracts. Source: ForEntrepreneurs

Moving from $1.5 million with an eye towards $10 million in ARR is a tough a task and will take an excellent VP of sales to get you there

13.7% of sales are online

The average SaaS company spends just 6 hours determining their pricing strategy

How To Make Pricing A Constant Process In Your Organization

Revenue per employee has been steadily increasing in SAAS companies. It serves as a great longitudinal measuring stick to understand the increasing or decreasing efficiency of the business

More Web & eCommerce Stats

Good design keeps the user happy, the manufacturer in the black and the aesthete unoffended

A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.

Good design is obvious. Great design is transparent.

Comic Sans is never an acceptable font. Unless you are an 8 year old girl writing a poem about unicorns.

Simplicity is the ultimate form of sophistication

Complexity is your enemy. Any fool can make something complicated. It is hard to make something simple.

A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools

People ignore design that ignores people.

Design is where science and art break even.

Without good design it is easy to miss the point